Terms of Service

CardFlock is a directory of what vendors are bringing to card shows. It is not a marketplace: there is no checkout, no basket and no shipping, and CardFlock is not a party to any sale. Cards are bought and sold in person, at the table, between you and the vendor. Any dispute about a card, its condition, its price or its authenticity is between the two of you.

• You need to be old enough to enter into a contract where you live, and at least 13.
• Keep your password to yourself; you are responsible for what happens under your account.
• One person, one account. Accounts may not be shared, sold or transferred.
• Give accurate information, particularly as a vendor — collectors are making travel decisions based on what you list.

• List only stock you actually hold and intend to bring to the show you tag it for.
• Prices should be the prices you intend to charge. Before a show opens, collectors see a rounded range rather than your exact figure; once you mark your table live, they see the exact price.
• Do not list counterfeit, stolen or misrepresented cards. Grading claims must match the slab.
• Keep your inventory current. A listing you have already sold elsewhere should be marked sold.

• Vendor plans and show listings are paid through Stripe. Prices are shown before you confirm.
• A Vendor Pro trial takes no payment method and does not renew: when it ends, the account returns to Standard by itself.
• Cancelling a show you have listed for follows the cancellation policy in force at the time, which is shown to you before you confirm the cancellation.
• Show credits have no cash value and are not refundable for cash.

Show listings may be created by vendors and by CardFlock. Dates, venues, admission and table numbers can change, and organisers cancel events. Check with the organiser before you travel — CardFlock is not responsible for a show that moves or does not happen.

A show a vendor submits is reviewed by CardFlock before it is published, and an admission fee appears on a listing only once CardFlock has approved it. Once submitted, a show cannot be edited by the vendor — if a detail needs correcting, contact support and we will update it.

• Do not scrape, bulk-download or resell CardFlock data.
• Do not attempt to reverse-engineer vendors’ exact prices from the ranges shown before a show.
• Do not harass other users, impersonate anyone, or misuse the support channel.
• Do not interfere with the service or attempt to access accounts that are not yours.

You keep ownership of what you upload — photos, descriptions, shop details. You give CardFlock permission to display it on the site as part of running the service. Do not upload anything you do not have the right to use.

Accounts that break these terms can be suspended or removed. If yours is suspended, you can ask us to review it through support — that page works while suspended, which is the point of it.

You can delete your account at any time from Account settings. Deletion permanently deactivates the account; it can only be reactivated by contacting the Admin. Your data is then removed in line with our data retention policy. A vendor's paid plan is cancelled when the account is deleted.

CardFlock is provided as it is. We do not guarantee that a listing is accurate, that a vendor will be at a show, that a card will still be there when you arrive, or that the site will be available without interruption. Estimated price ranges are estimates.

These terms will change as the product does. Material changes will be announced in the product before they take effect, and the date at the top of this page will tell you when it last did.

Questions about these terms: support@cardflock.com.